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Terms and conditions

Customer service is always avaiable for information!

Welcome to the website of GJAV, your shop on line for alkalising sport supplements. In order to access, please click on “Register” at the top, right. Fill out the registration form with all the required data, including e-mail address. By your e-mail you will be able track on line the consignment; please put also your tax code to verify the age and also the telephone and mobile to manage the delivery through the courier.

After the confirmation of registration via e-mail you will be able to access your e-commerce through “Log in“; then enter the user name and the password you chose during your registration.Select the products you want; they will be included in the “basket”.

e-commerce alkalinsing sport supplements

Prices and condition

On the basis of Article 1326 of the Civil Code the purchase is considered finished and are considered accept these terms of sale from when you clicked on the confirmation button on the screen at the end of the procedure of online purchase. The prices indicated on the website are always in Euros and inclusive of VAT

Payment

After your selection, please click on “shopping cart”, check the summary and then click on “proceed with the order.” Confirm your data, confirming the address and choose the form of payment (credit card or Paypal). If you would like to pay with Paypal you will be transferred to the secure Paypal system and you can pay either through your PayPal account or with regular credit card.

Consignment

Orders have a fee (9,90 € ) as a contribution towards the cost of shipping. The minimum order with our e-commerce is 25 €. Delivery is by courier SDA, within 24 hours from the order.

Customer Service

Customer service is always avaiable for information on the products and also if you need information about the status of an order or about its consignment. You can contact customer service at +39 0532-1820747 from 9.30 to 13.00 and from 15.30 to 18.30. You can contact us at any time via the fanpage or by email to info@gjav.com

Right of withdrawal

On the basis of art. 5 DL 185/1999, if the customer is a consumer, have the right to withdraw from the purchase contract for any reason, without explanation and without penalty.
In order to exercise this right, the customer must send a notice to S.a.s Sports Supplements within 10 working days by consignment. Such notice shall be sent by registered letter with acknowledgment of receipt, addressed to: Sports Supplements Sas Via Ferrara Comacchio 47, 44124

General rules governing the right of withdrawal

1)The customer must send the products to Sports Supplements Sas within 10 days 2) The products must be intact, sealed, complete with all its parts and in its original packaging (bags and boxes). 3) to limit damage to the original package put it in another box if it is possible; in any case should be avoided the attachment of labels or tape on the original packaging. 4) The consignment until the certificate of receipt in our warehouse is under the responsibility of the customer. 5) If the products are damaged, Sport Supplements Sas will promptly notify the customer of the incident, to enable a timely complaint against the carrier and to obtain reimbursement of the value of the property (if insured); in this case, the product will be made available to the customer and the request for withdrawal will be cancelled. 6) Sports Supplements S.A.S. is not responsible for damage or theft / loss of products returned by uninsured shipments. 7) Sport Supplements S.A.S. will refund the customer the full amount paid, without consignment costs within 14 days by return of products, by transfer of the amount charged to the credit card or by bank transfer. In the latter case, the Buyer shall promptly provide to the bank on which the reimbursement (IBAN code of the invoice).

In case of forfeiture of the right of withdrawal, Sports Supplements Sas will return to sender the property purchased by charging the same consignment.

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By using this site, you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this site